We at Carefree Holidays take your privacy seriously. This policy covers
the collection, processing and other use of personal data under the Data
Protection Act 1998 ("DPA") and the General Data Protection Regulations
For the purpose of the DPA and GDPR we are the data controller and any
enquiry regarding the collection or processing of your data should be
addressed to Mr A Witheridge at our address Chapel Briars, Yarmouth Road,
Hemsby, Gt Yarmouth, NR29 4NJ.
By using the Website you consent to this policy. We are registered with
the Information Commissioner's Office for this purpose.
Information we collect
We will collect personal data on this Website only if it is directly
provided to us by you the user, e.g. your e-mail address, name, home or
work address and telephone number, and therefore has been provided by you
with your consent. Normally you will only provide such details if you [wish
to sign up for our free e-newsletter or other resources, or] are making a
purchase from us.
We also use analytical and statistical tools that monitor details of
your visits to our website and the resources that you access, including,
but not limited to, traffic data, location data, weblogs and other
communication data (but this data will not identify you personally).
Your payment information (e.g. credit card details) provided when you
make a purchase from our website is not received or stored by us.
That information is processed securely and privately by the third party
payment processors that we use. WORLDPAY will not have access to that
information at any time. We may share your personal data with our payment
processors, but only for the purpose of completing the relevant payment
transaction. Such payment processors are banned from using your personal
data, except to provide these necessary payment services to us, and they
are required to maintain the confidentiality of your personal data and
Use of your information
We may hold and process personal data that you provide to us in
accordance with the DPA and GDPR.
The information that we collect and store relating to you is primarily
used to enable us to provide our services to you, and to meet our
contractual commitments to you. In addition, we may use the information for
the following purposes:
To notify you about any changes to our website, such as improvements or
service/product changes, that may affect our service;
If you are an existing customer, we may contact you with information
about goods and services similar to those that were the subject of a
previous sale to you;
Where you have consented to receive such information, to provide
information on other parties' products or services that we feel may be of
interest to you;
Where you have consented to receive our e-newsletters, from time to
time to provide that to you.
Disclosure of your information
We may disclose your information to regulatory bodies to enable us to
comply with the law and to assist fraud protection and minimise credit
Where you have consented for us to do so, we may provide your data to
selected third parties who may contact you about their goods or services
that you may be interested in.
If you do not want us to use your data for our use, you will have the
opportunity to withhold your consent to this when you provide your details
to us on the form on which we collect your data, or you can do so by
writing to us at the address detailed in clause 2, or sending us an email
to firstname.lastname@example.org at any time.
Please be advised that we do not reveal information about identifiable
individuals to our advertisers but we may, on occasion, provide them with
aggregate statistical information about our visitors.
Controlling the use of your data
If you have given us consent to use your data for a particular purpose
you can revoke or vary that consent at any time. If you do not want us to
use your data or want to vary the consent that you have provided you can
write to us at the address detailed in clause 2 or email us at
email@example.com at any time.
Where we store and transfer your data
As part of the services offered to you, for example through our
Website, the information you provide to us may be transferred to and stored
in countries outside of the European Economic Area (EEA) as we use remote
website server hosts to provide the website and some aspects of our
service, which may be based outside of the EEA, or use servers based
outside of the EEA - this is generally the nature of data stored in "the
Cloud". It may also be processed by staff operating outside the EEA working
for one of our suppliers, e.g. our website server host, or work for us when
temporarily outside of the EEA.
A transfer of your personal data may happen if any of our servers are
located in a country outside of the EEA or one of our service providers is
located in a country outside of the EEA. If we transfer or store your
personal data outside the EEA in this way, we will take steps with the aim
of ensuring that your privacy rights continue to be protected, as outlined
our service while you are outside the EEA, your personal data may
be transferred outside the EEA in order to provide you with these services.
We do not use or disclose sensitive personal data, such as race,
religion, or political affiliations, without your explicit consent.
We may disclose your personal data outside of our group: (a) in the
event that we sell or buy any business or assets, in which case we may
disclose your personal data to the prospective seller or buyer of such
business or assets; and (b) if Carefree Holidays business is bought by a
third party, in which case personal data held by it about its customers
will be one of the assets to transfer to the buyer. However any such
transfer will only be on terms that the confidentiality of your personal
to be complied with by the recipient.
Otherwise, we will process, disclose or share your personal data only
if required to do so by law or in the good faith belief that such action is
necessary to comply with legal requirements or legal process served on us
or the website.
You have the right to opt out of our processing your personal data for
marketing purposes by contacting us at firstname.lastname@example.org
The transmission of information via the Internet or email is not
completely secure. Although we will do our best to protect your personal
data, we cannot guarantee the security of data while you are transmitting
it to our site; any such transmission is at your own risk. Once we have
received your personal data, we will use strict procedures and security
features to try to prevent unauthorised access.
Where we have given you (or where you have chosen) a password so that
you can access certain parts of our site, you are responsible for keeping
this password confidential. You should choose a password it is not easy for
someone to guess.
Third party links
You might find links to third party websites on our website. These
websites should have their own privacy policies, which you should check. We
do not accept any responsibility or liability for their policies whatsoever
as we have no control over them.
your computer for our services and to provide statistical information
regarding the use of our Website. Such information will not identify you
personally - it is statistical data about our visitors and their use of our
Website. This statistical data does not identify any personal details
whatsoever. We may also gather information about your general Internet use
by using a cookie file. Where used, these cookies are downloaded to your
computer automatically. This cookie file is stored on the hard drive of
your computer, as cookies contain information that is transferred to your
computer's hard drive. They help us to improve our Website and the service
that we provide to you. All computers have the ability to decline cookies.
This can be done by activating the setting on your browser which enables
you to decline the cookies. Please note that should you choose to decline
cookies, you may be unable to access particular parts of our Website. Where
we work with advertisers on our Website, our advertisers may also use
cookies, over which we have no control. Such cookies (if used) would be
downloaded once you click on advertisements on our Website.
The DPA and GDPR give you the right to access information held about
you by us. Please write to us or contact us by email if you wish to request
confirmation of what personal information we hold relating to you. You can
write to us at the address detailed in clause 2, above, or by email to
email@example.com There is no charge for requesting that we
provide you with details of the personal data that we hold. We will provide
this information within one month of your requesting the data.
You have the right to change the permissions that you have given us in
relation to how we may use your data. You also have the right to request
that we cease using your data or that we delete all personal data records
that we hold relating to you. You can exercise these rights at any time by
writing to us at the address detailed in clause 2, above, or by email to
Changes to this policy
We may update these policies to reflect changes to the website and
customer feedback. Please regularly review these policies to be informed of
how we are protecting your personal data.
We welcome any queries, comments or requests you may have regarding this
address Chapel Briars, Yarmouth Road, Hemsby, Gt Yarmouth, NR29 4NJ or
Version: May 2018